Join US!
We’re always on the lookout for thoughtful, values-driven people to help us support early‑stage founders and build inclusive local economies. If you care about community, entrepreneurship and social change, check out our current openings and see how you can get involved.
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Vacancies
Explore roles where you’ll directly support early‑stage entrepreneurs and community ventures. We’re currently seeking dedicated individuals who align with Trampoline’s mission of fostering ethical leadership and inclusive enterprise growth. These positions offer a meaningful opportunity to contribute to our community impact programmes and social business incubation services. Interested? Read on to find out more and apply.
We currently have no vacancies
THE JOB
We are seeking a proactive and knowledgeable Incubation Support Associate with knowledge of early-stage start-ups, to provide tailored support, conduct industry research, and deliver one-to- one and one-to-many (scheduled and on-demand) services for our business incubation programmes.
The successful candidate will work with us four (4) days per week to support entrepreneurs within our start-up community, by addressing their specific needs and connecting them to relevant external support networks and services.
The role will focus on delivering the following outputs:
1. Provide information, advice, and guidance (IAG) support.
2. Enable clients to identify their business challenges and address them.
3. Help entrepreneurs scale up their ventures and make them more sustainable.
4. Research trends and opportunities within specific sectors and industries.
The ideal candidate will possess the necessary skills, knowledge, experience, and aptitude to
• Create a schedule of support services.
• Deliver workshops and bespoke business coaching and mentoring sessions.
• Signpost service users to relevant organisations for additional support.
• Collaborate with other colleagues to ensure a smooth delivery of all our incubation
programmes
Conditions of employment:
Part-time. PAYE.
• Hours: Up to 28 hours per week across 3-4 days.
• Salary: pro rata of £29,000.
• Pension contribution: employer (3%) and employee (minimum 5%).
• Annual leave entitlement: pro-rata of 25 days FTE.
• Term: 12 months, renewable (subject to contract extension and meeting KPIs).
• Location: hybrid; from our office at The Enterprise Hub SE1, from community settings, and
occasionally from home.
• Proposed start date: late August 2025.
• Accountable to: Head of Programmes.
Please read the full job description before applying.
To apply, please send a relevant and updated CV (max 2 pages) and cover letter (max. 1 page) to admin@trampolinecic.org
This appointment is for a start date in Aug – Sep 2025.
Due to limited resources, we will only contact shortlisted applicants to invite them for an informal interview.
We thank you in advance for considering working with us.
The job
We are seeking a friendly and highly organised hub community lead to join the team at The Enterprise Hub, Trampoline’s new multifaceted facility.
The ideal candidate will bring excellent customer service and communication skills, along with a strong understanding of community management and membership.
They must have at least two years of experience in a similar capacity and environment and be eligible to work in the UK. This role will be key to ensuring a seamless experience for our members and service users across the Hub’s diverse spaces — including co-working and networking areas, fabrication labs, a design studio, podcast recording facilities, and training suites.
The selected candidate will have a positive attitude toward entrepreneurship and the willingness to grow with us in this exciting phase of our development.
Conditions of employment
• Salary: £34,944 (Full-time equivalent).
• Hours: Monday to Saturday, 09:00am to 06:00pm; up to 48 hours per week.
• Preferred Option: Job-share (open to suggestions, e.g. 30 & 18 hours).
• Contract Type: PAYE.
• Pension Contribution: Employer (3%) and employee (minimum 5%).
• Annual Leave: 25 days (pro rata).
• Term: 24 months, renewable (subject to contract extension and meeting KPIs).
• Location: The Enterprise Hub, SE1 6NT.
• Proposed Start Date: October 2025.
• Accountable to: Head of Operations.
Job Description
The role will focus on delivering the following outputs:
1. Manage memberships, facility bookings, as well as our internal community engagement — ensure members’ records are accurate, up-to-date, and compliant with internal systems.
2. Handle members’ onboarding processes — issue and print membership cards, manage check-ins, and ensure hub users access only the faciliJes they are enJtled to use.
3. Coordinate bookings — manage scheduling for training suites, podcast studio, and other shared spaces, in collaboration with the Office & Admin Associate.
4. Provide front-of-house and customer service support — be visible in the co-working space and FabLabs, warmly welcome members and visitors.
5. Support light-touch equipment maintenance — receive training to perform basic troubleshooting and maintenance for fabrication lab and studio equipment, to be able to rectify any small issues as they arise.
6. Monitor hub usage and feedback — collect user feedback and flag any issues to ensure continuous improvement of services.
7. Assist with hub events and tours — support open days, inducJons, and showcase events for prospective members.
Key responsibilities
1 – Membership Management
Ensure membership and member databases are accurate, up-to-date, and compliant with internal systems.
2 – Member Services
Manage, control and issue membership cards, manage check-ins, and ensure hub users access only the facilities they are entitled to.
3 – Booking Coordination
Manage and oversee bookings for the training suites, podcast rooms, and other facilities, working closely with the Office & Admin Associate.
4 – Front-of-House Support
Provide a welcoming and professional front-of-house service, manning the co-working space and FabLab.
5 – Equipment Oversight
Be willing to receive training for light-touch maintenance of fabrication and digital equipment
(e.g., 3D printers, sewing machines). Being the go-to person for any request for equipment use and/or booking.
6 – User Monitoring
Collect and log feedback from members and report on hub usage to improve services.
7 – Event Assistance
Support hub events, member inductions, open days, and tours for prospective members.
8 – Compliance
Ensure health & safety standards, safeguarding, and GDPR policies are adhered to across all hub activities.
Additional
1. Self-administration.
2. Maintain effective paperless records.
3. Comply with GDPR (General Data Protection Regulations).
PERSON SPECIFICATION
We are looking for a dynamic, excellent communicator, committed, and enthusiastic individual with very good customer services and front-of-house experience to manage our community experience.
The ideal candidate will be able to demonstrate the following skills, experience, and abilities:
Essential:
• At least 2 years’ experience in a membership, co-working, or customer service role.
• Excellent communication and interpersonal skills, with a friendly and professional manner.
• Experience with managing membership systems, bookings, or subscriptions.
• Basic understanding of facilities or front-of-house operations.
• Strong organisational skills with attention to details.
• Proficiency with digital tools (MS Office, booking systems, CRM).
• A positive attitude toward entrepreneurship and community development.
• Willingness to work on a job-share basis and collaborate effectively within a team.
• Eligible to work in the UK.
Desirable:
• Experience with managing shared workspaces or creative facilities.
• Knowledge of health and safety and GDPR compliance.
• Interest in entrepreneurship, creative industries, or business support services.
Please read the full job description before applying.
To apply, please send your updated CV and Cover Letter (max two-page each) to
by Sunday 5th October 2025.
This appointment is for start date by late October 2025.
Due to limited resources, we will only contact shortlisted applicants to invite them for an informal interview.
We thank you in advance for considering working with us.
The job
We are seeking community members to join us as volunteers to assist with outreach and become ambassadors for promoting Trampoline. The ideal candidate will bring the relevant skills, experience, and enthusiasm, and will demonstrate a positive attitude, proactive mindset, and a strong commitment to supporting our mission during this exciting phase of growth and community development.
Job Description
The aims of the job are to:
• Support outreach efforts by distributing publicity materials and sharing information about our events.
• Raise awareness about Trampoline’s events and programmes.
• Assist in planning and delivering our community events.
• Provide on-the-ground support during events, including welcoming visitors, helping attendees and gathering feedback.
• Work closely with the Events Associate to ensure wide dissemination of our programmes and activities.
• Represent Trampoline in a friendly, yet professional manner.
Community Outreach and Support:
• Reach out to and engage with community members to promote Trampoline’s services.
• Raise awareness of the Trampoline locally.
• Support the Marketing Team / Markets & Events Associate to elevate Trampoline as a brand.
• Provide support to traders during events, helping answer questions and direct them as needed.
Event Assistance & Logistics:
• Assist with event preparation and logistic arrangements.
• Provide on-the-ground support for a smooth delivery of events.
• Provide support with event-day tasks, including welcoming attendees and visitors.
• Be part of our welcoming committee and brand ambassador for our markets and events.
• Support in resolving minor issues that may arise during events.
Conditions
• Voluntary (unpaid); flexible based on event needs.
• Duration: Initially 3 months, with potential for ongoing involvement.
• Location – hybrid: from our office at The Enterprise Hub @ 1 Tiverton Street, Elephant & Castle, SE1 6NT and from community settings.
• Proposed start date: Ongoing.
• Accountable to: Events Associate
PERSON SPECIFICATION
Organisational Skills
Ability to support multiple tasks and stay organised during event preparations and execution.
Communication Skills
Strong verbal communication skills to engage with other staff team and events’ attendees.
Interpersonal Skills
Comfortable building positive relationships with traders, community members, fellow volunteers, and Trampoline’s Staff Team.
Time Management
Ability to manage time effectively, particularly during event days.
Enthusiastic and Passionate
A genuine interest in supporting and promoting local start-ups and contributing to Trampoline’s vision and direction.
Team Player
Willingness to collaborate and work effectively with Trampoline team and other volunteers.
Adaptability
Flexibility to handle last-minute changes and assist where needed during events.
Proactive
A self-starter who is eager to help and take initiative during outreach and event support.
What we offer
We offer you the opportunity to become part of Trampoline’s journey and grow with us; this includes:
• Being part of Trampoline’s small, dynamic, and growing team.
• Having an identified Line Manager, who’ll monitor your work progress, with clear targets and KPIs.
• Enhancing your CV by adding newly acquired skills, experience, and expertise.
• Identifying and attending training sessions for your own Continued Professional Development (CPD).
• Taking part in our business training and other activities that can improve your entrepreneurial skills.
• Contributing ideas for developing our strategic vision and direction.
• Reimbursement of travel and lunch expenses (up to £10 per day).
• Access to our Office, Kitchenette and Printing facilities.
• We can provide references to your future job applications (after min. 3 months with Trampoline).
To apply, please send your updated resume and a cover letter to info@trampolinecic.org clearly state how you meet the criteria set out in this Role Profile.
We thank you in advance for considering volunteering with us.
Mentoring
As a volunteer mentor, you will be instrumental in offering personalised business coaching and support services to entrepreneurs at various stages of their ventures. Your responsibilities will include:
The Role
Are you passionate about fostering entrepreneurship and making a positive impact in our communities? Look no further! Trampoline NH CIC welcomes you to our Mentoring Programme, where we empower budding entrepreneurs through dedicated support and guidance. Join us in shaping the future of business in South London!
We are actively seeking dedicated volunteer mentors to provide invaluable coaching support to budding entrepreneurs within our small business community. This unique opportunity involves coaching, guiding and empowering entrepreneurs through their start-up journey, thus contributing to their success.
Role Description
As a volunteer mentor, you will be instrumental in offering personalised business coaching and support services to entrepreneurs at various stages of their ventures. Your responsibilities will include:
• Providing expert advice and guidance to entrepreneurs on business strategies and operations.
• Providing clarity, guidance, and counsel to entrepreneurs navigating the challenges of business ownership.
• Offering constructive feedback on their business management, staff operations, and daily priorities.
• Sharing valuable insights about effective business management and growth strategies.
• Evaluating and identifying areas of strength, weaknesses, and opportunities for improvement.
• Helping startups connect with resources and opportunities that could help them grow their business.
How It Works:
Additionally, you will play a crucial role in documenting and celebrating entrepreneurial journeys within our community, showcasing the positive impact of mentorship. Your ad hoc support and encouragement will contribute to the overall success and resilience of the entrepreneur’s mentor.
• Voluntary basis
• 5 hours of dedicated support per client, per year
• Mostly online or remotely, from home. Option to deliver in-person sessions from our office.
To apply, please complete the form below
We thank you in advance for considering mentoring with us.
We Are Trampoline
We are a social enterprise that provides business incubation services, supports community enterprises, and promotes ethical leadership in SMEs, in underserved communities.
